In 2015, industry analyst Josh Bersin studied the Net Promoter Score of L&D as a whole, and it was below zero.
Learning management systems were too clunky, courses were too dull, and none of it met real employees' needs.
This breakdown is a massive problem for L&D departments. It's not enough to invest in an LMS and hope that employees use it.
To justify their existence, they need to create training programs with actual, measurable ROI. And to do that, they need a learning platform that helps employees learn useful career skills.
To understand how we got into this predicament, you need to know why most traditional LMSs and LXPs can't get the job done.
From there, it's easy to see where LMS eLearning needs to go next. A Collaborative Learning platform is the logical next step in the LMS evolution because, unlike its many predecessors, it lets employees learn together within the context of their specific company and career path.
Traditional LMS is innovative but inherently flawed
Over the past 30 years, learning management systems have made huge technological strides. However, many legacy systems still struggle to engage learners because of these fatal flaws at their core: a top-down learning structure, expensive course creation, and poor UX.
The modern LMS as we know it first came about in the late 1990s. These early systems were meant for academia, but they were built to solve a universal question: how can technology aid distributed learning? Learning management systems allowed for asynchronous online learning, which was great, but they were pretty slow and difficult to use.
With the rise of the World Wide Web, the corporate world began to adopt LMS technology for employee training. In the early 2000s, fully online corporate learning platforms like ePath learning arrived on the scene. Later, most systems moved to the cloud, which allowed for fully distributed learning and real-time updates. Over time, LMSs became faster and better looking, with more user-friendly design features.
Although we’ve come a long way from the early slow-moving dinosaurs of LMS history, many LMSs still fall short of their promise of helping employees learn.